We’ve always recognised that with specialised products such as these, the after-sales service is just as important as the initial sale. It takes a long time to build a reputation and over the years our commitment has won us the loyalty of our clients. We’re justifiably proud of our 'One Year Parts & Labour Warranty', which extends to on-site visits so if your machine does require some attention, you won’t necessarily have to endure the pain of separation!
Vintage Jukebox Restoration Case Study:
A 1962 Rock-Ola Princess Vinyl Jukebox
An eye for detail...
When you buy a restored product from us or call us out for a house visit you are always dealing with perfectionists. Our engineers have years of experience working with jukeboxes, pinball machines and vintage games.
Here is an example of one of our Rock-Ola Princess restorations:-
Stage One - The Original Machine
When we acquire vintage products they are seldom in great shape. Stage one is a thorough investigation and examination to understand and analyse the work to be completed. In this case, the Princess was originally from 1962 and required a full nut & bolt restoration.
Stage Two - Our Findings
This is where all of the trades come together. We scour the globe for parts or just simply remake them. We select the team and establish the projected timeline and communicate this to our client. In the team there may be up to six different tradesman working on the restoration.
Stage Three - The Cabinet
Bruno in our woodshop may be asked to remake part of the cabinet, before it is stripped by Dan and then sanded, filled and painted with primer, undercoat and hand finished with the final colour.
Stage Four - The Mechanism
A lot of corrosion and rust, it has not run for years... much work for Paul and Mark to get stuck into.
During the restoration process we disassemble and refurbish all moving parts, we replace capacitors, leads and bench strip, balance and set up the amplifier, this is done by Chris, he has been working on amplifiers for nearly 50 years... We usually set the jukebox to free play, however coin operation is available if requested.
Stage Five - Chrome Finishing
Re-chroming is an important task when restoring a classic jukebox. We use only the best chromers. We always copper plate, then nickel and finally the chrome is applied.
Stage Six - Testing
During our testing process we face some hard challenges. Much time is spent playing them for many hours, ensuring a smooth and reliable action on the mechanism and of course, the perfect pitch. Phil, our QA inspector, has our reputation in his hands, it has to be right before he signs off the jukebox!
The Restored Jukebox
And here she is, the beautiful finished Rock-Ola Princess Jukebox, complete with a bespoke playlist of classic 45s and hand-typed title strips.