We are a family-owned business run by husband and wife team, Alexander & Olivia Walder-Smith. Alexander has had over 25 years' experience in the gaming and music industry (formerly running his family's commercial games business), while Creative Director Olivia was a protégé of Chester Jones, the renowned London Interior Designer. Alexander has used his experience to diversify the company's main activity to manufacturing and supplying vintage and contemporary games. Our long history has placed us uniquely as specialists in the rare and whimsical with a keen eye on quality and service.
Our company was founded in 1962 but our history stretches back to just after the Second World War. Shortly after its end, Alexander's father Reginald started dealing with the United States Air force by supplying pool tables, gaming machines, jukeboxes and Coke machines to their military bases in Great Britain. From there, Reginald created a prosperous games and music business that became the major supplier to public houses owned by traditional family breweries like Courage, Young's, Fuller Smith and Turner, Greene King, Hall and Woodhouse and many others.
WHY BUY FROM US?[extract]A one year parts and labour warranty included on every product we sell[/extract]
We are passionate about quality and service so everything we sell is covered by a one year parts & labour warranty anywhere in the UK. If your product develops a fault within a year of purchase, our qualified technicians will identify and repair the problem free of charge. We don’t use sub-contractors or outside assistance, preferring instead to use our own internally trained staff. Our showroom also houses our own workshop, so we can be sure that the job is done properly. This service is extended to our international customers and we only ask for a contribution towards our airline and travel costs.[extract]Free 'white glove' delivery & installation at a date & time convenient for you[/extract]
We only sell at the quality end of the market, offering a white-glove free delivery and installation service within the UK. We do not subcontract our major deliveries to transport or logistic companies and prefer to send our own qualified staff so that games can be properly installed – damage free and properly demonstrated and commissioned. Our engineers will deliver the product to your home and perform all the necessary set-ups at a time and date convenient for you. We also provide any training that may be required in using the product, leaving you free from hauling heavy objects or combing through manuals. Our installation team will fly anywhere and have undertaken installations across Western Europe and further afield to Russia, Nigeria, India and Australia. You can contact us here for an international quote.
(For installing on floors above or below ground level, a further charge may be quoted after a survey. A separate delivery charge may apply to international customers, and those within the northern or southernmost points of the country.)[extract]Going the extra mile[/extract]
For jukebox sales, we provide a unique labelling service at no extra charge. Select your favourite records from our extensive CD/vinyl library and we’ll print your customised labels, measuring and checking each one individually prior to loading onto your brand new jukebox. We can even press vinyl records for you!